← Back to Home

PRIVACY POLICY

Last Updated: October 2026

Information We Collect

When you submit our contact form, we collect:

• Your name
• Email address
• Phone number
• Project details (optional)
• The service, timeline and budget you select

When you complete the Discovery Brief, we also receive your answers (including company, location, website, budget, timeline and project questions), any files you attach and any links you add.

When you submit the contact form, our server uses your IP address for spam protection (limiting repeated submissions) and passes it to Make.com together with your inquiry.

How We Use Your Information

Your information is used only to:

• Respond to your inquiry
• Provide project quotes
• Communicate about your project
• Send you an automatic confirmation email

Data Protection

• ✓ We NEVER sell your information to third parties
• ✓ Your data is processed by the service providers listed under “Third-Party Services”
• ✓ We NEVER send spam or marketing emails (unless you opt-in)

Your Rights

You have the right to:

• Request a copy of your data
• Request deletion of your data
• Opt-out of communications at any time

Data Retention

We keep your information only as long as needed for the purposes described in this policy:

• Enquiries that do not become projects (contact form submissions, Discovery Briefs and the files attached to them) are kept for up to 12 months after the last interaction related to the enquiry. After that, they are reviewed and deleted manually.
• Client records are kept for the duration of our working relationship.
• Records we are legally required to keep (for example, invoices and payment records) are kept for as long as the law requires.

Deletion is a manual process carried out separately in each service we use. Removing an enquiry from our client records (Google Sheets) does not automatically delete copies held elsewhere: emails in Gmail, attached files in Dropbox, notifications in Telegram and the processing history in Make.com are reviewed and deleted in those services. Make.com also keeps its own processing history for a limited time according to its settings, and our hosting provider keeps technical server logs under its own retention rules.

You can ask us to delete your data earlier at any time (see “Your Rights”).

Third-Party Services

We use the following services to run this website and handle inquiries:

• Website hosting (Namecheap) – hosts this website and the contact form handler
• Make.com – receives contact form and Discovery Brief submissions and automates their processing
• Google Sheets – stores inquiries and briefs in our client records
• Gmail – sends confirmation emails and is used to communicate with you
• Dropbox – stores files you attach to the Discovery Brief
• Telegram – notifies us about new inquiries
• Google Tag Manager and Google Analytics – measure website traffic (only with your consent)
• Meta Pixel – measures website visits for our Meta (Facebook/Instagram) advertising (only with your consent)

These services have their own privacy policies and security measures.

Cookies

Necessary (always on):

• Spam protection – a technical session cookie set when you submit the contact form
• Your cookie choice – saved in your browser’s local storage so that the banner is not shown again

Optional analytics and advertising (only with your consent):

• Analytics (understanding website traffic) – Google Analytics
• Advertising measurement – Meta Pixel

Both are loaded through Google Tag Manager only after you click “Accept” in the cookie banner. Until you choose, and if you click “Reject”, Google Tag Manager, Google Analytics and the Meta Pixel are not loaded and do not set cookies. You can change your choice at any time with the “Cookie settings” link at the bottom of each page. If you withdraw your consent, the Google Analytics and Meta Pixel cookies stored for this website are deleted and the page reloads without them.

You can also disable cookies in your browser settings.

Contact Us

Questions about this Privacy Policy?

Panarina Marketing

📧 Email: iuliia.panarina@gmail.com

💬 Telegram: @Iuliiia_Panarina

📍 Address: P.O. Box 903, Lethbridge AB T1J 3Z8, Canada

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

---

By using this website or submitting the contact form, you consent to this Privacy Policy. Optional analytics and advertising cookies are used only with your separate consent (see “Cookies”).